1. Introduction
Welcome to ViralCloner ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and website.
By using ViralCloner, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access or use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when you:
- Create an account: Name, email address, and password
- Subscribe to a plan: Billing information (processed by Stripe)
- Contact us: Any information included in your communications
- Use our community features: Forum posts, comments, and shared content
2.2 Information Stored Locally
The following information is stored only on your local device and is never transmitted to our servers:
- Social media account credentials (encrypted)
- API keys for third-party services (encrypted)
- Workflow configurations and automation data
- Saved content from Content Spy features
- Proxy configurations
- Browser profiles and cookies
2.3 Automatically Collected Information
When you use our services, we may automatically collect:
- Device information (OS version, hardware ID for licensing)
- Application version and usage statistics (anonymous)
- Error logs and crash reports (with your consent)
- IP address (for license validation only)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your subscription
- Validate your software license
- Send you important updates about the software
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
4. Data Storage & Security
4.1 Local Data
Sensitive data such as social media credentials, API keys, and workflow data is stored locally on your device. This data is encrypted using AES-256 encryption and is never transmitted to our servers.
4.2 Server Data
Account information and subscription data is stored on secure servers with industry-standard protections including:
- SSL/TLS encryption for all data transmission
- Regular security audits and updates
- Access controls and authentication
- Regular encrypted backups
4.3 Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we need to retain it for legal or legitimate business purposes.
5. Third-Party Services
ViralCloner integrates with third-party services to provide its features. These services have their own privacy policies:
- Stripe: Payment processing (Privacy Policy)
- OpenAI: AI text generation (Privacy Policy)
- Anthropic: AI features (Privacy Policy)
- Google: AI features (Privacy Policy)
When you use these integrations with your own API keys, your data is transmitted directly to these services. We do not have access to this data.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Objection: Object to processing of your personal data
- Withdrawal: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
ViralCloner is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will also notify you via email or through the application.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Support: Contact Form